Terms of service
OVERVIEW
This website is operated by Pahloma Patches. Throughout the site, the terms “we,” “us,” and “our” refer to Pahloma Patches. Pahloma Patches offers this website, including all information, tools, products, and services available through this site, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.
By visiting our website or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the website, including browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing any part of the website, you agree to be bound by these Terms. If you do not agree, you may not access the website or use our Services.
We reserve the right to update or replace any part of these Terms by posting changes to our website. Your continued use of the website after changes are posted constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to sell our products and Services.
SECTION 1: ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have given consent for your minor dependents to use this website.
You may not use our products or Services for any illegal or unauthorized purpose or violate any applicable laws, including intellectual property laws.
You must not transmit viruses, malware, worms, or destructive code. A breach of these Terms may result in immediate termination of your access to the Services.
SECTION 2: GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any lawful reason at any time.
You understand that content you submit, excluding payment information, may be transferred across networks and modified to meet technical requirements. Credit card information is encrypted during transmission.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
The headings used in these Terms are included for convenience and do not limit or affect the Terms.
SECTION 3: INFORMATION ON THIS WEBSITE
We make reasonable efforts to provide accurate, complete, and current information. However, information on this website is provided for general informational purposes and should not be relied upon as the sole basis for making decisions.
Historical information may not be current and is provided for reference only. We reserve the right to modify website content at any time, except where otherwise required by law.
SECTION 4: SERVICE AND PRICE CHANGES
Product prices are subject to change without notice.
We reserve the right to modify, suspend, or discontinue the Service or any product at any time, subject to applicable law.
We will not be liable for any modification, price change, suspension, or discontinuation except where liability cannot legally be excluded.
SECTION 5: PRODUCTS AND PRODUCT INFORMATION
Our products are personal care cosmetic products intended for external use only. Product descriptions and information on this website are for general informational purposes and are not medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Individual experiences and results may vary. You are responsible for reviewing all ingredients and directions before use. Discontinue use if irritation or discomfort occurs. Consult a qualified healthcare professional regarding allergies, sensitivities, pregnancy, medical conditions, or other individual concerns.
Certain products may be available exclusively online and in limited quantities. All purchases are subject to our Return and Refund Policy. Due to the personal care nature of our products, all sales are final except when an order arrives damaged, defective, incomplete, or incorrect.
We make reasonable efforts to display product colors, packaging, images, descriptions, and ingredients accurately. Colors may appear differently depending on your screen. Packaging may be updated without materially changing the product.
We reserve the right to limit quantities, restrict sales by person or geographic location, discontinue products, and change prices or descriptions. Any offer made through this website is void where prohibited.
SECTION 6: ORDERS, BILLING, AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel an order, including orders that appear to be placed by dealers, resellers, distributors, or through fraudulent means.
If we modify or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or telephone number provided with the order.
You agree to provide current, complete, and accurate purchase and account information. You are responsible for promptly updating your email address, payment information, shipping address, and other account details.
You are responsible for reviewing your order and shipping address before completing your purchase. Orders cannot be changed or canceled after they have been processed for shipment.
SECTION 7: SUBSCRIPTIONS
Certain products may be offered through recurring subscription plans. By purchasing a subscription, you authorize Pahloma Patches to charge your selected payment method automatically at the frequency and price displayed at checkout, including applicable taxes and shipping charges.
Pahloma Patches subscriptions require a minimum commitment of three recurring orders. After the three order minimum has been completed, you may cancel through your online account before the next billing date.
Cancellation requests submitted after a renewal has been processed will apply to the following billing cycle. Orders that have already been processed or shipped cannot be canceled.
Subscription prices, discounts, products, and availability may change. When required, we will provide notice of material changes before they apply to a future renewal. You are responsible for keeping your payment, billing, shipping, and account information current.
SECTION 8: SHIPPING AND DELIVERY
Orders are processed and shipped according to our Shipping Policy. Delivery dates are estimates and may be affected by carriers, weather, incorrect addresses, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address. If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply.
If we cannot ship within the promised time, we will provide any notice, delay option, cancellation right, or refund required by applicable law.
SECTION 9: OPTIONAL TOOLS
We may provide access to third party tools that we do not monitor or control. These tools are provided “as is” and “as available” without warranties or endorsement.
Your use of optional third party tools is at your own risk and subject to the applicable third party’s terms.
Future features, tools, and Services offered through the website will also be subject to these Terms.
SECTION 10: THIRD PARTY LINKS
Our Service may contain links to third party websites or services that are not affiliated with Pahloma Patches.
We are not responsible for examining or evaluating third party content, accuracy, products, policies, or practices. We are not liable for harm arising from third party websites, products, or services to the extent permitted by law.
Please review the applicable third party’s policies before completing a transaction with them.
SECTION 11: USER COMMENTS AND SUBMISSIONS
If you submit reviews, comments, ideas, photographs, suggestions, contest entries, or other materials, you grant us permission to use, edit, reproduce, publish, translate, and distribute those materials as permitted by applicable law.
We are not obligated to maintain submissions in confidence, pay compensation for them, or respond to them unless we agree otherwise in writing.
We may monitor, edit, or remove content that we reasonably determine is unlawful, offensive, threatening, defamatory, obscene, misleading, or infringing.
You agree that your submissions will not violate another party’s intellectual property, privacy, publicity, or other rights. You may not submit unlawful material, malware, or misleading information or impersonate another person.
You remain responsible for your submissions and their accuracy.
SECTION 12: PERSONAL INFORMATION
Our collection and use of personal information are governed by our Privacy Policy.
SECTION 13: ERRORS, INACCURACIES, AND OMISSIONS
Our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, transit times, or availability.
We reserve the right to correct errors, update information, or cancel affected orders, subject to applicable law. If an order is canceled after payment, the applicable amount will be refunded.
SECTION 14: PROHIBITED USES
You may not use the website or its content:
(a) for an unlawful purpose;
(b) to encourage unlawful acts;
(c) to violate applicable laws or regulations;
(d) to infringe intellectual property or proprietary rights;
(e) to harass, abuse, threaten, defame, intimidate, or discriminate;
(f) to submit false or misleading information;
(g) to transmit malware or destructive code;
(h) to improperly collect or track personal information;
(i) to spam, phish, scrape, crawl, or interfere with the Service;
(j) for an obscene or fraudulent purpose; or
(k) to bypass security features.
We reserve the right to terminate access for violations of this section.
SECTION 15: DISCLAIMER OF WARRANTIES
We do not guarantee that the Service will always be uninterrupted, timely, secure, or error free.
Except where prohibited by law, the website, Service, and products are provided “as is” and “as available” without representations or warranties not expressly stated by us.
Nothing in these Terms excludes warranties, protections, or consumer rights that cannot legally be excluded or limited.
SECTION 16: LIMITATION OF LIABILITY
To the fullest extent permitted by law, Pahloma Patches and our officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the website, Service, or products.
Where certain exclusions or limitations are not legally permitted, our liability will be limited only to the maximum extent permitted by applicable law.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including applicable liability for defective products, fraud, willful misconduct, or personal injury where required by law.
SECTION 17: INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Pahloma Patches and our affiliates, officers, directors, employees, agents, contractors, licensors, suppliers, and service providers from third party claims arising from your material breach of these Terms, violation of applicable law, or infringement of another party’s rights.
SECTION 18: SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the unenforceable portion will be severed.
The remaining provisions will remain valid and enforceable.
SECTION 19: TERMINATION
These Terms remain effective unless terminated by you or us.
You may terminate your agreement to these Terms by discontinuing your use of the website and Services, subject to any outstanding orders, subscription commitments, payments, or other obligations.
We may suspend or terminate access if we reasonably believe you have violated these Terms. Rights and obligations that arose before termination will survive where appropriate.
SECTION 20: ENTIRE AGREEMENT
These Terms and any policies posted on our website constitute the entire agreement between you and Pahloma Patches regarding your use of the website and Services.
Our failure to enforce a provision does not waive our right to enforce that provision later.
Any ambiguity in these Terms will not automatically be interpreted against the drafting party.
SECTION 21: GOVERNING LAW
These Terms and any separate agreements through which we provide Services will be governed by and construed in accordance with the laws of the State of Texas and applicable laws of the United States, without regard to conflict of law principles.
SECTION 22: CHANGES TO THESE TERMS
You may review the current version of these Terms on this page.
We reserve the right to update, change, or replace these Terms by posting revisions to our website. Where required by law, we will provide additional notice of material changes.
Your continued use of the website or Services after changes become effective constitutes acceptance of the updated Terms.
SECTION 23: CONTACT INFORMATION
Questions about these Terms may be sent to:
Pahloma Patches