Refund policy

Due to the personal-care nature of our products, all Pahloma Patches sales are final. We do not accept returns or exchanges.

If your order arrives damaged, defective, incomplete, or incorrect, please email contact@pahloma.com within 3 day of delivery. Include your order number and clear photos of the product and packaging so we can review the issue. If approved, we will provide a replacement or refund at our discretion.

Orders cannot be changed or canceled after they have been processed for shipment. This policy does not limit any rights available to you under applicable law.